Increasing sales in a travel and leisure company is not an easy job. Travel Agencies, Hotels, Tour Operators, Airlines… Everyone wants to sell more, but they often forget about the simple and small things that come from the customer.

Bottom line, they are the ones we work for. Here are some tips of how to increase your sales.

1. Engage Yourself in Social Media

All ages are united on social media networks and are building communities where they can talk about travel products, share experiences, say preferences, etc.

With videos, pictures, questions or statuses you can encourage them to follow you (Check ViewTravel and see how it can help you succeed). Use that kind of information and turn it into valuable one. Listening to their comments and receiving feedback is helping you to be smarter, better and quicker!

2. Extend Your B2B Network

It is no big exclusive news that your business relationship with partners is very important.

Business partners can help you reach new markets, new customers, get new ideas and so many more! Making a new B2B partner is just the tip of the iceberg, keeping one is something that really requires hard and honest work.

3. Integrate Online Booking Software

It is a trend to sell travel packages online and you also can offer your visitors the option of bookings products online through your web page.

Also, it is helpful to you to have 24/7 time to receive reservations. Providing your customers with a completely easy and safe way to both book and pay for your offerings online is a part of customer care policy.

4. Enhance Your Offer by Doing Integrations With GDS Systems

A good way to be competitive is having the best possible rates on a worldwide range of high-quality transfer services, car rentals, attraction tickets and excursions.

When having a travel software, this is possible through XML integration with different hotel systems (3rd party systems). Combining different sources into a unique travel experience is the guarantee of your service.

5. Highlight the Benefits of Your Product/Service

Don’t try to be the same as your competitors, be unique and listen to your customers. Your customers will make you better because they are the reason you exist. Ask them to write a review of your product/service.

This is a win-win situation, because they will feel happy to be asked for an opinion, and you will get valuable information that can help you make new business ideas, plans and actions.

6. Offer Added Value

The simplest thing you can do to increase your revenue per customer is adding a complementary offer to the experience. For example, offer lunch and dinner options to go along with it, or additional equipment hire.

To do this well, you really need to know what your customers want. Think of an outdoor tour operator and adventure company, who offers journey down river experiences. If it’s a couple who book a river experience and sightseeing, you could offer a glass of wine and tapas prior to the viewing to make the experience more romantic.

Be sure that your travel company software allows you simple management of complementary and special offers.

7. Package Travel Components to Create Unique Travel Products

Combine different products into a unique experience. Create a package and try to offer a better price by selling hotel, flight and activity together.

This can be interesting for you and for your customers. A process of creating package has to be fast and simple. With the help of an automated travel software, you can create a tour or a package in just a few steps.

8. Find a travel niche

One common path to success for many travel companies is establishing themselves in a niche market.

Your travel niche doesn’t need to be complicated or rare. Niche travel means you are selling something that no one else sells or that your product is different. That can mean you’re specializing in a certain demographic area, a type of travel, a destination and so on.

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Do you like what you have read? Are you looking for Positive Inspirational Connectivity?

Let us introduce you to our Digital Connections, Public Relations and Events Management Service.

The main function of this service is to build, promote and preserve your good image among the internal and external public.

We are therefore suggest being responsible for planning, implementing and developing your entire institutional communication process, using disruptive communication tools, digital and non-digital, as a strategic resource in the interaction with your different audiences.

Another function of the service is to ensure contact with the media, as well as to monitor, collect and handle news information of interest to your organization. In addition, we help you work in the coordination of events and in the management of your participation in exhibitions and fairs at national and international level.

Because we love sales, and to make them beautiful, we are able to develop and deliver exciting and efective Digital Transformation and Customer Engagement Tools that help you improve your team work, brand visibility and sales.

 

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